Last updated March 24, 2026
Certainly
Closed SourceConversational AI platform for ecommerce that boosts checkout conversion with guided selling and real-time product recommendations
Best for: Mid-size ecommerce brands that want conversational AI to guide shoppers through product selection and checkout without developer resources
Target Audience
Mid-size ecommerce brands needing conversational checkout guidance
Overview
Certainly is a conversational AI platform designed for ecommerce brands that want to increase checkout conversion through guided selling experiences. The platform creates interactive product finders and checkout assistants that help shoppers navigate complex catalogs, answer questions about sizing and compatibility, and complete purchases with confidence. Certainly's no-code builder lets marketing teams create sophisticated conversational flows without engineering support. The AI learns from each interaction, continuously improving its ability to match shoppers with the right products. Brands using Certainly report an average 20% increase in conversion rate and 15% higher average order value. The platform supports 14 languages natively, making it popular with European ecommerce brands expanding internationally.
Key Features
Integrations
Specifications
Pros
- No-code setup for marketing teams
- 20% average conversion lift
- 14 native languages
- Strong European data compliance
Cons
- Limited analytics on free tier
- Best for catalog-heavy stores
- Some advanced features require higher plans
- Response latency on complex queries
Quick Facts
- Pricing
- Subscription
- Starting Price
- $99/month
- Category
- Ai Checkout Optimization
- Founded
- 2019
- HQ
- Copenhagen, Denmark
- Company Size
- 51-200
Pricing Details
Starter at $99/month for up to 500 conversations. Professional at $249/month with A/B testing and advanced analytics. Enterprise with custom pricing includes dedicated support and SLA.
Compare Certainly
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