Selli AI vs Tidio Lyro: Which AI Chatbot Drives More Sales in 2026?

Last updated March 24, 2026

Selli AI focuses on conversational selling with AI product recommendations, while Tidio Lyro provides an AI chatbot with integrated live chat and CRM. Choose Selli AI for sales-focused conversational commerce; pick Tidio Lyro for versatile customer communication with live chat handoff.

Selli AI Shop Assistant

GPT-powered chatbot for Shopify that provides instant personalized product suggestions

4/5

Best for: Shopify stores that want a lightweight AI sales assistant with fast setup and proven conversion results

Pricing

Freemium

Starting Price

Free / Paid plans available

Pros

• Fast implementation
• Lightweight and simple
• Good Shopify App Store reviews
• Affordable

Cons

• Shopify only
• Less advanced than enterprise solutions
• Limited customization on free plan

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Tidio Lyro AI

AI customer service agent for ecommerce that handles support, recommendations, and pre-sales questions

4.2/5

Best for: Small ecommerce teams that need a single platform for live chat, AI automation, and customer support

Pricing

Freemium

Starting Price

Free (50 conversations) / $29/month paid

Pros

• 1,100+ Shopify reviews
• Free tier available
• Works across multiple platforms
• Combined chat + AI + automations

Cons

• AI capabilities limited on free plan
• Can feel cluttered with features
• Not specialized for sales conversion

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