Mercuri AI

Overview

Mercuri AI is a conversational shopping assistant built specifically for Shopify stores that combines product Q&A, personalized upselling, and order tracking into a single lightweight widget. The AI trains on the store's product catalog, FAQs, and policies, so it can answer customer questions accurately without hallucinating or providing generic responses. Mercuri handles the most common pre-purchase questions — sizing, shipping times, product comparisons, bundle suggestions — and seamlessly transitions to order tracking for post-purchase inquiries. The platform uses GPT-4 for natural conversation while keeping responses grounded in the store's actual data. Mercuri is designed for small to mid-size Shopify merchants who need an AI assistant but cannot justify enterprise pricing, with plans starting at $19/month.